Cancellation Policy:
1. Ticket cancellations are subject to the discretion of the airline and their specific terms and conditions.
2. Customers must contact the travel agency to initiate a ticket cancellation request.
3. All cancellation requests must be made in writing & by calling our toll-free customer service line at +1-888-454-1646 (Toll Free).
4. The travel agency will communicate the cancellation fees, if any, imposed by the airline at the time of the request.
5. Customers will be responsible for any applicable cancellation fees or charges imposed by the airline.
6. Refunds, if applicable, will be processed in accordance with the airline's refund policy.
7. The travel agency will assist customers in facilitating the cancellation and refund process with the airline.
8. Any non-refundable fees or charges, as specified by the airline or agency, will not be included in the refund.
9. The time frame for processing refunds may vary depending upon the airline and their refund procedures.
10. It is recommended that customers review the specific cancellation policies of the airline at the time of booking.
Refund Policy:
1. Refunds for ticket cancellations are subject to the discretion of the airline and their specific terms and conditions.
2. Customers must contact our travel agency to initiate a refund request for a cancelled ticket.
3. Refund requests must be made in writing, either by email or through our customer support portal. The travel agency will communicate the refund eligibility and process as per the airline's policy at the time of the request.
4. Customers will be responsible for any applicable cancellation fees or charges imposed by the airline, which may be deducted from the refund amount.
5. Refunds, if applicable, will be processed in accordance with the airline's refund policy.
6. Refund will be credited to the original form of payment only.
7. The travel agency will assist customers in facilitating the refund process with the airline.
8. The time frame for processing refunds may vary depending on the airline and their refund procedures.
9. Any non-refundable fees or charges, as specified by the airline, will not be included in the refund.
10. It is recommended that customers review the specific refund policies of the airline at the time of booking.
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